FAQ

Toggle content goes here, click edit button to change this text.

No there is no need to see your GP prior to booking in with one of our therapists.

We always advise something comfortable and loose fitting. Sometimes there is an element of undress involved in order for your therapist to assess and treat your injury area properly. If you are coming in for a podiatry appointment please wear shoes that you find easy to take on and off although we can always assist you if you need help.

Yes all of our Physiotherapists have degrees, most have Masters and are all registered with the CSP (Chartered society of Physiotherapists) and the HCPC (Health Care and Professionals Council). Our podiatrist is also registered with the HCPC. All of our Massage therapists are Level 4 trained. All of our therapists hold their own insurance and the clinic also has additional insurance.

We offer the option for you to pay online when you are booking your appointment, or you can pay in the clinic by card or cash.

Yes it is fine for you to bring someone with you and if you can’t find childcare and need to bring along your child then they are also welcome in the clinic, as a solo parent I know how difficult it is to be able to attend appointments. If you want to bring a tablet in we can give you the Wifi code too.

Unfortunately we currently are unable to offer home visits. We will be looking at potentially offering home visits for chiropody in the future.

Please call us as soon as you know you are unable to attend your appointment. We have a 24 hour cancellation policy in place, this is to allow us to offer your appointment to someone else who needs it.

This is assessed on an individual basis and depends on many different factors such as your general health, the extent of your injury and how closely you follow your treatment plan/home exercises. Your therapist will discuss your treatment plan with you during your first appointment. We want you to get better as quickly and safely as possible and promise to never oversell you sessions.

We are a ground floor facility with a very small step up into the clinic, we are able to reverse wheelchairs in over this step and wheelchairs fit through all of the doorways, however we do not have a disabled toilet.

For physiotherapy we treat children aged 10 and above and for podiatry we are able to treat children aged 6 and above.

We work with many different health providers such as Bupa, AXA, Aviva and WPA. If you are on a healthcare plan through work and need to claim back then we can send you a detailed invoice/receipt.

If you have not had a diagnosis or you have a new injury/issue then we do recommend seeing a Physiotherapist first, however if it feels like muscular tension or is a recurring issue then it is fine to see a massage therapist.

Sadly we are unable to offer work experience at our clinic.

We are the first building on the left hand side as you enter Bumpers Farm, approximately 100 metres behind B&M/Pets at home. Our postcode is the postcode for the whole of Bumpers Farm. We have 2 parking spaces or there is parking on the road. To access bus information head to www.faresaver.co.uk